| Spotlight customer reviews: |
|
Customer Rating:  
Summary: Outgoing speakerphone quality a deal breaker
Comment: Pros;
1. Base has a large footprint (but not too big),
2. Price,
3. Two line,
4. Large, bright display (but see below),
5. Suited for customers paying for optional message service (but see below),
6. Battery backup, but time still has to be reset.
Cons;
1. Outgoing Speakerphone audio is low (dealbreaker as I use the speakerphone all the time), but incoming is very good (go figure),
2. Space provided to write speed dial names in is way too small. Also, paper strip is curved making it hard to duplicate. Some icons on display are way too small,
3. Message indicator function takes over the base, if you don't for the feature (Why should you in the first place, answering machines are cheap), it's a waste of space and buttons,
4. Button layout should be reorganized,
5. Poorly and sparsely written manual, leaves to much to figure out yourself.
Customer Rating:
Summary: Not full duplex speaker phone for a business phone
Comment: This phone is cheap and it shows. Purchased one and the speaker phone feature was horrible in a conference setting which is important. The hand set was inoperable, was defective and I returned it for a full refund. Don't waste your money or time with this product for a professional grade business phone. It is NOT a quality phone it is junk.
For those who demand the very best as I do you get what you pay for. I took my refund and purchased a Polycom SSE-225 and am well pleased with this phone.
Customer Rating:
Summary: Was good, not great, until it quit working
Comment: This is a pretty good phone for the price. Works pretty well, although I found the buttons to be a bit quirky. For example, sometimes when I hit the Headset button to start a call, I get a dialtone, but none of the number buttons will work. If I end the call and go through the process again, it works fine. Kindof strange. I have noticed a few "button glitches" like this. But the worst problem I have experienced is after using the phone for about 6 months. The Line 2 button just quit working all together. It just will not allow me to select Line 2. Line 1 still works fine, so I am just using it as a 1-line phone now. Could just be I got a defective phone, but because it only lasted 6 months, and the buttons sometimes are quirky, I had to give it only 2 stars.
Customer Rating:
Summary: Great for the money
Comment: This phone is loaded with features and works extremely well for the price. I use it in my home office and allows me to better handle calls, know when someone is on one of the lines, be able to see who is calling, switch easily between handset, speaker and headset (and I love the feature which allows using a headset -- very unusual for this type of phone). Definitely worth the price.
Customer Rating:
Summary: SBC Executive Series Phone
Comment: I am a remote associate for a firm and so I need a high quality phone. This phone is okay, but the speaker volume does not get high, you get a lot of interference in the speaker. The headset volume is not very good either and makes it difficult to hear. The caller ID also record out of town calls but when you hit redial they error out because you have to push one first. Kind of annoying, invest dollars in a better product.
|
|
|
